Susan Burroughs, MHA, FACHE, is an accomplished innovative healthcare executive who began her career in healthcare leadership in Southern California, working in acute-care, not-for-profit, private, and government-owned organizations before matriculating to various southeast markets. Most recently, she served as the Chief Executive Officer at MUSC Health – Columbia Medical Center Northeast and the Fairfield Emergency Department and Imaging. As CEO, Susan successfully oversaw the vision and execution of MUSC Health Columbia Medical Center Northeast’s and Fairfield Emergency Department and Imaging’s strategic business, and patient care delivery plans. In addition, she was responsible for MUSC Health Midlands Division (3 Acute Care Hospitals, 1 Free Standing ED (FSED), 1 Urgent Care Center) Imaging, Pharmacy, Rehab Services, and Sleep Center service lines. Before joining MUSC Health Columbia Medical Center Northeast, Susan was the Chief Operating Officer at MUSC Health Kershaw Medical Center and has held various Executive Leadership roles at LifePoint Health and HCA Healthcare.
Susan’s core values and goals are centered on expanding access to quality care and patient-centered services, especially in rural markets. She is passionate about leading large-scale projects that enable healthcare organizations to achieve unprecedented growth. Known for her willingness to disrupt the status quo, Susan advocates for and creates innovative projects and services that enhance access to care for all populations. Her expertise lies in galvanizing teams to explore creative business strategies that generate new revenue streams, increase efficiency, maintain market share, and drive market growth for hospitals and health systems.
Susan is particularly interested in the rapid changes occurring in healthcare and is intrigued by innovative, disruptive commercial real estate models in emerging communities. She sees potential in mixed-use models that offer a more patient-centered approach to neighborhood care, significantly impacting population health by providing culturally competent care in urban, suburban, and rural markets.
A frequent and sought-after speaker on leadership, healthcare, and hospital administration, Susan often shares best practices in hospital leadership. She is a Board-Certified Fellow of ACHE, Past President for the South Carolina Chapter of the National Association of Health Services Executives (NAHSE), and enjoys serving on multiple national, regional, and local boards and chambers of commerce that impact the communities served by her organizations.
Ms. Burroughs holds a B.A. in Biology from California State University, Northridge, and is an alumna of the University of Southern California, where she earned an MHA degree and certifications in the management of ambulatory care systems and real estate. She is certified in LEAN Healthcare and a Six Sigma Green Belt.